Course registration, cancellation and billing

Service terms of the Education Centre

Enrolment is binding. If you enrol on a course, you commit to pay the course fee. Students are accepted to the course in the order of enrolment, and it is also recommended to enrol on a waiting-list. If you enrol through ilmonet.fi, please remember to verify your contact information.

Enrolment on the courses spanning over a whole year is binding for both semesters. If you want to participate only in one of the semesters, please contact the customer support before the start of the semester.

A course participant from abroad must have a payer who has either a Finnish personal identity code or an address in Finland.

The minimum age limit for courses is 15 years, excluding family courses. The minimum age limit for participants in technical craft and handicrafts courses is 18 years.

Please note! Any changes in contact information are not automatically updated in the register of the Adult Education Centre. You can change your contact information in the ilmonet.fi or through our customer support.

You may cancel your enrolment for free 7 days prior to the start of the course at the latest. The exception is courses for which there is a mention of a different cancellation time.
If 1 to 6 days are left until the course starts, 50% of the course fee and 100% of the materials fee will be charged.
If the enrolment is cancelled on the start day of the course or later, the course and materials fee have to be paid in full.
If you do not appear for the course or fail to pay the course fee, this will not be considered cancellation.
The terms of cancellation also apply to those who have been accepted from the waiting-list.
Enrolment for the courses spanning over a whole year is binding for both semesters. If you want to participate only in one of the semesters, please contact the customer support before the start of the semester.
You cannot cancel your enrolment by notifying your course teacher.
The terms of cancelling trips and tours are specified in the information about the relevant course.

You may cancel your enrolment based on the terms of cancellation specified above through ilmonet.fi or by contacting the customer support of the Education Centre. If there are less than 7 days to the start of the course, cancel your enrolment through the customer support.

We might cancel a course or introduce changes to the information provided. The registered students will be notified of such changes by e-mail or text message. During a semester, one teaching session may be cancelled, if necessary, for a course that has assembled at least 11 times, without arranging a compensating teaching session or reducing the course fee. If more teaching sessions are cancelled, only the amounts exceeding 15.00 EUR will be refunded.

We will notify the students about the cancellation of a teaching session, where possible, by a text message, e-mail or phone.
If the entire course is cancelled due to an insufficient number of participants, we will notify the students about such cancellation.
You can pre-apply for the next semester of certain courses (e.g., languages, arts, exercise) before the course opens for everyone. The teacher will inform you about that during the last classes.
Generally, there are no classes during week 8 as well as on national holidays and the days preceding the holidays.
The Education Centre does not insure students against accidents. We recommend that our students also take care of sufficient insurance cover for the period of activity spent at the Education Centre
The minimum age limit for courses is 15 years, excluding family courses. A minor student must always have an adult paying for the course.
The minimum age limit for participants in technical craft and handicrafts courses is 18 years.

How to enrol on a course

You can enrol on courses online, by phone calling the customer support number or on site at the Vantaa Adult Education Centre from Monday to Thursday from 12:00 to 15:00 and on Friday from 12:00 to 14:00. Registration is always binding.

Vantaa Adult Education Centre, contact information and phone numbers of the Van… Vantaa Adult Education Centre, contact information and phone numbers in Myyrinki

When you enrol, you need to give the following information

Course number (six-digit code starting with V)
The name of the course
Your name and Finnish ID number
Address and postal code
Telephone number and email address

In case you don’t have a Finnish ID number, you can enrol at our office.

Enrolment on the waiting-list

If the course is full, you can also enrol on the waiting-list. If there is a vacancy in the course with a waiting-list, the first persons in the waiting-list will receive a relevant message if there are over 21 days to the start of the course. The recipient of the message has 24 hours to accept the place offered.

If there are less than 21 days to the start of the course, a message about the vacancy is sent to all persons on the waiting-list and the first to respond will be granted the place. Enrolment becomes binding when you accept the place from the waiting-list.‍

Cancellation of enrolment

Read more about the information related to the cancellation of enrolment in the “Cancellation of enrolment and terms of cancellation” section of the terms and conditions of the service.

Course fees and billing

When registering, you agree to pay the course fee. Check out our cancellation policy. The course fee is indicated for each course in the Ilmonet.fi service.

A course participant from abroad must have a payer who has either a Finnish personal identity code or an address in Finland.

If your employer or another entity pays for the course, inform the study secretary of the relevant subject area of the billing address as soon as possible.

• When the course starts, we will send the first payment link by e-mail. This link is valid for 14 days.
• If the invoice is still unpaid, another payment link will automatically be sent. This link is also valid for 14 days.
• If the invoice is still unpaid, you will receive a traditional invoice by mail or an e-invoice to your online bank, if you have concluded an e-invoice agreement in your online bank. OmaPosti and Kivra are also still in use.
• You can also pay the bill by logging into your own information in the ilmonet.fi service. Payment can be found here under "Online Payments".
• Remember that you must not copy the information from the link to your own online bank, because then the payment will not work correctly, and the payment will not be registered as paid.

Note! You do not have to pay the bill via a web link or Ilmonet. If you ignore both sent links, you will receive a traditional invoice by post or an e-invoice if you have signed an e-invoice agreement in your online bank. There are no additional costs for this.

The term of payment is 14 days as of the date of the last invoice. For payment reminder, a reminder fee is charged according to the law. The reminded payment has to be made by the due date specified in the payment reminder information, otherwise the invoice will become collectible. Payment reminders and follow-up collection measures are handled by the collection office. If you have any questions concerning the billing, please contact the study secretary of the relevant course.

Please note that contact information changes are not automatically updated in the Register of Adult Education Centre. You can change your contact information at Ilmonet.fi or in our customer service. Please make sure that we have your valid e-mail address.

For each course, information will be posted on the web in case learning is changed to distance learning in exceptional circumstances. Thus, the participant can take this into account already upon registration, in which case this will not affect billing for the course. If the information about the course does not specify distance learning, the course will not transfer to the web, but it will terminate completely or the teaching sessions will be carried over. If teaching sessions are not held, this will be taken into account in billing.

The first invoice is always sent as a hard copy. If you want to receive the following invoices electronically, you can make an e-billing contract in your online bank. Specify the City of Vantaa as the billing party and the Adult Education Centre in the payment details. In the hard copy of the wire transfer form you will find information needed for making an e-billing contract in the online bank.

For further instructions regarding e-billing, please contact your online bank and bank customer service.

Discount for unemployed job seekers

If you are an unemployed job seeker, you will be offered a discount of 50 % from the course fees that are EUR 21.00 or more (except for the courses marked with *). The discount does not apply to the course material fees. A certificate of unemployment must be submitted to the Vantaa Adult Education Center before the first lesson. After the course has started, no discount will be granted.

Employment services will be transferred to municipalities at the beginning of 2025. Preparations for this transition are underway, affecting the process for obtaining a document that verifies active job search status. Currently, employment services customers cannot print a certificate of active job search directly from the system. System development is ongoing, with the goal of restoring a print option similar to the previous one.

During the development phase, unemployment status can be verified at Vantaa Adult Education Centre using one of the following four documents:

The most recent unemployment benefit payment slip

A decision letter regarding unemployment benefits

A certificate of active job search status printed by your employment officer (previously printable by the customer)
With a screenshot of your job search situation from the Työmarkkinatori web pages.

Submit one of these four documents to the Vantaa Adult Education Centre if you want to receive an unemployment discount. Send the certificate as an attachment to the address aikuisopisto@vantaa.fi or bring it to the office of the Vantaa Adult Education Centre.

Please remember that unemployment has to be proven once a semester (autumn semester from 01.08 to 31.12 and spring semester from 01.01 to 31.07). If you are attending a course that lasts a whole year, please remember to submit the certificate of unemployment for both the autumn and spring semesters. Todistus työttömyydestä tulee toimittaa Vantaan aikuisopistolle ennen ensimmäistä opetuskertaa. After the course has started, no discount will be granted.

Paying with a Kaikukortti

If you have a Kaikukortti, please follow these instructions:

Register for the course.
Provide your Kaikukortti details to the Adult Education Centre. You can either show your card at the Opistotalo (Lummetie 5) or send a photo of your card by email to sanna.helle@vantaa.fi The photo must clearly show the card number and its validity period.
The card details must be provided before the first session of the course. After that, the Kaikukortti cannot be accepted as a method of payment for that course.
You may use the Kaikukortti for up to three courses per semester.
The Kaikukortti cannot be used for self-funded courses, trips, excursions, language tests, or material and food fees.

Enrol - National Certificate on Language Proficiency (YKI) test

Enrolment for the YKI-test

For the National Certificate on Language Proficiency test, you may enrol online at the address yki.opintopolku.fi. Watch the video for more detailed instructions on enrolment.

For enrolment you will need:

bank credentials or your e-mail account.

Online registration for the tests and time schedules More information on the National Certificate on Language Proficiency (YKI) test Read more about the languages, language tests at the Adult Education Centre and National Certificate on Language Proficiency (YKI) test

Payment for YKI test

Payment for the test is made online. After registration, instructions on the payment for the test will be sent to your e-mail address.

For more information about the tests, please contact Elina Lähteenoja. The contact information is provided at the bottom of the page.

Please note! If the test is fully booked, we recommend monitoring the yki.opintopolku.fi website for possible cancellations.

Enrol - Spanish language test (DELE)

To enrol on the test, please fill in the enrolment form and send a scanned copy (photo taken by the phone is also acceptable) of it by e-mail to Mervi Garcia, whose contact information you will find at the bottom of the page.

Please note! No regular terms of cancellation of the Adult Education Centre are applicable to DELE tests. Please read the terms of cancellation on the enrolment form.

La inscripción a las pruebas DELE se hace mandando el formulario que se encuentra en los enlaces abajo a mervi.garcia@vantaa.fi. Es posible cancelar la inscripción gratis solamente durante los 14 días después de la inscripción. Más detalles en el formulario de inscripción.

DELE test registration form (in Spanish) DELE test registration form (in English) DELE sample tests You can check your language level or practise for the test using sample tests. More information about the Spanish language test (DELE) at the Adult Education … Read more about the languages, language tests at the Adult Education Centre and Spanish test (DELE)

Distance exams at the Adult Education Centre

Unfortunately, it is no longer possible to take distance exams at the Adult Education Centre.

More information

Mervi Garcia

Coordinating teacher

0438268358 mervi.garcia@vantaa.fi

Spanish DELE-test

Elina Lähteenoja